mdm97 Privacy Policy
This policy explains in detail how mdm97 collects, retains, and removes users' personal information.
This Privacy Policy ("Policy") applies to all players and visitors who use the mdm97 platform. mdm97 commits to using the personal information you provide — or that is automatically generated — when you register an account, play, or contact us through a contact form, solely for the purposes stated in this Policy.
By reading and understanding this Policy and continuing to use the platform, you are considered to have agreed to its terms. If you do not agree, please refrain from using mdm97's services.
Table of Contents
- 1. Types of Information Collected
- 2. How Information Is Collected
- 3. Purpose of Using Information
- 4. Information Sharing Policy
- 5. Cookies and Tracking Technologies
- 6. Data Security Measures
- 7. Data Retention Period
- 8. Withdrawal of Consent
- 9. User Rights
- 10. Child Protection
- 11. Policy Changes
- 12. Contact Us
Types of Information We Collect
a) Information Provided During Account Registration
When you open an account at mdm97, you will need to provide the following information—
- Name (or username)
- Date of birth (to verify you are 21+)
- Contact phone number or email address
- Payment method details (KBZPay, Wave Money, AYA Pay or CB Pay number)
b) Gaming and Financial Information
Information automatically recorded while you use the platform includes—
- Gaming records (game type, bet amount, results)
- Deposit and withdrawal frequency and amounts
- Bonus and promotion records
c) Technical Information
- IP address
- Browser type and version
- Device type (mobile / computer)
- Pages visited on the site and time spent
- Cookie data (see Policy 5)
Methods of Collecting Information
mdm97 collects personal information through the following methods—
- Direct submission — Information you provide yourself through account registration, contact form submissions, or service requests.
- Automatic recording — Technical data collected from server log files, cookies, and tracking technologies when you visit the site.
- Payment processing — Financial information received from payment processors such as KBZPay, Wave Money, AYA Pay, and CB Pay. Your full bank account details are not stored at mdm97.
- Customer service communications — Information provided through Live Chat or email contact.
Purpose of Using Information
mdm97 uses the personal information collected only for the following purposes—
a) Account Management
- Creating and verifying user accounts
- Checking login security
- Verifying that users are 21+
b) Providing Services
- Processing deposits and withdrawals
- Managing bonus and promotion services
- Providing customer support
c) Compliance and Security
- Fraud and anti-money laundering (AML) checks
- Identifying responsible gambling concerns
- Protecting against cybersecurity threats
d) Platform Improvement
- Improving site functionality
- Research to improve the user experience
- Improving game, payment, and support services
Information Sharing Policy
mdm97 will never sell, rent, or trade your personal information to third parties. However, it may be shared only in the following circumstances—
a) Service Providers
Only the necessary data is shared with payment processors such as KBZPay and Wave Money, server providers, and IT security companies that support platform operations. They have signed agreements to comply with mdm97's personal data protection policy.
b) Legal and Regulatory Requirements
Where required by a lawful legal request, or where necessary to act on responsible gambling matters, information may be shared with the relevant service providers.
c) Cases Where Information Will Not Be Shared
- Advertising companies or third-party product/service sellers
- Any third party with no connection to mdm97
- Data buyers for advertising or marketing purposes
Cookies and Tracking Technologies
To make site access smoother, mdm97 uses cookies and similar technologies.
Types of Cookies
- Essential Cookies — Used to handle the site's basic functions (login sessions, language preferences). If these are disabled, accessing the site may be difficult.
- Performance Cookies — Used to analyze which parts of the site are visited and to improve our products.
- Functional Cookies — Help the site remember your choices when browsing the main page (regional preferences).
Managing Cookies
You can disable or delete cookies from your browser settings. Please note that disabling cookies may prevent some site features from working.
Data Security Measures
mdm97 uses a wide range of technical and organizational measures to protect your personal data—
a) Technical Protection
- SSL (Secure Socket Layer) Encryption — All data transmissions are protected with TLS
- Database Encryption — Sensitive information is encrypted before being stored
- Firewall Protection — Unauthorized access is blocked
- Regular security audits are conducted
b) Organizational Protection
- Access to personal data is restricted to employees who need it
- Employees are trained on personal data protection practices
- Data handling procedures are documented
Data Retention Period
mdm97 retains personal data in accordance with the following principles—
- Active Accounts — Activity data is retained for as long as the account remains open.
- Closed Accounts — Financial records and personal data are retained for as long as required to meet legal or regulatory obligations.
- Bonus and Game Records — Retained for as long as needed for dispute resolution and compliance purposes.
- Cookie Data — May vary depending on cookie type and browser settings.
After the data retention period ends, data is securely deleted.
Withdrawing Personal Data Consent
Consent to the handling of personal data is required to fully use mdm97's services. However —
- You have the right to withdraw consent for non-essential data processing (e.g., advertising-related use).
- To withdraw consent, contact us by email at [email protected].
- After consent is withdrawn, non-essential data will be deleted. Please note that financial transaction and compliance-related data may continue to be retained as required by law.
Your Rights
Players with an account at mdm97 have the following rights regarding their personal data—
a) Right to Access
You can request to know what data mdm97 holds about you. Contact [email protected] so we can process your request quickly.
b) Right to Rectification
You can request correction of any inaccurate or incomplete personal data. You can update it directly in your account settings, or contact customer support for changes to contact details.
c) Right to Erasure
You can request account closure, and your data will be deleted where there are no legal restrictions. Please note that financial records may be retained as required by law.
d) Right to Portability
You can request that your personal data be sent to you in a readable, portable format.
Child Protection
mdm97's services are for players aged 21 and above only. mdm97 has no intention of collecting personal data from minors.
If you are a parent or guardian and you become aware that your child is accessing mdm97, please contact [email protected] immediately. mdm97 will remove the child's data and close the account.
Policy Changes
mdm97 may update this Privacy Policy from time to time in line with operational requirements, legal changes, or technical developments.
- Policy updates will be published on this page.
- Continued use of the platform after an update is published will be treated as acceptance of the new policy.
- For significant changes, registered players will be notified by email or via a notice on the site.
The "Last Updated" date of this policy is recorded as 30 October 2026.
Contact mdm97
If you have any questions about this Privacy Policy, you can reach mdm97's customer support team—
- 24/7 Live Chat — contact us directly on the site
- Email — [email protected]
mdm97's customer support team is available 24 hours a day in Myanmar language to assist you. They handle personal data requests, complaints, and requests for clarification.