🛡️  Healthy Play

mdm97 Responsible Gaming

Gaming should be for fun. mdm97 provides tools and guidance here to help you stay in control and play responsibly.

Why It Matters

What Responsible Gaming Means

Gaming can be a relaxing activity that brings enjoyment and entertainment. However, any form of gaming without control can lead to problems. mdm97 always puts the health and well-being of our players first. That is why we have built responsible gaming tools and information directly into our platform.

Gaming is for entertainment, not a way to make money. Accept that you can lose and only play with what you can afford. Avoid chasing losses by playing more. Set a budget you can manage and stick to it.

21+

21+ Only

The mdm97 platform is open only to users who are 21 or older. Minors and anyone under 21 are not permitted to access the platform. We require age verification when an account is opened. We also ask that you use the available tools to help protect your family.

Protection Tools

Control Options from mdm97

Deposit Limit

You can set the maximum amount you can deposit daily, weekly, or monthly. The limit takes effect immediately and once set, you cannot deposit beyond it.

Session Time Limit

You can limit how long you play in a day. When your set time is up, you will receive a clear reminder that you are still logged in.

Self-Exclusion Block

If you want to take a break from gaming, you can temporarily close your account. Choose from available periods. Reopening the account during the exclusion period is not allowed.

Loss Limit

You can set a maximum amount you are willing to lose in a session. Once the limit is reached, play stops automatically.

24/7 Support

If you run into any issues related to gaming, contact our team anytime via Live Chat in Myanmar language.

Gaming History

You can check your deposit, withdrawal and game history at any time, and review your spending.

Warning Signs to Watch For

Do you have a gambling problem?

If any of the following signs feel familiar, we are here to help.

  • Chasing losses by gambling more to try to win back what you lost
  • Hiding or lying about your gambling history without feeling guilty
  • Trying to stop gambling but being unable to control it
  • Neglecting work, family or responsibilities because of gambling
  • Borrowing money or going into debt when funds run low for gambling
  • Only feeling happy while gambling, and feeling sad or low the rest of the time
  • Knowing gambling is harmful but continuing anyway without being able to stop

Self-Control Tools

Step-by-step guide to setting limits

01

Log in to your account

Log in to your account through mdm97 Login and open your account settings.

02

Select the Responsible Gambling menu

Find the "Responsible Gambling" section under the settings menu and click on it.

03

Choose your limit

Choose what suits you from deposit limits, session time limits or Self-Exclusion.

04

Get support

If you find it difficult to do on your own, contact our team via Live Chat — available 24/7.

About Self-Exclusion

Choosing to take a break

Self-Exclusion is a tool that lets you close your account for a set period when you want to pause gambling.

Flexible time periods

You can pause for anywhere from one week to 30 days, or choose an even longer period.

Takes effect immediately

Self-Exclusion takes effect as soon as it is set, and you will not be able to log back in until the period ends.

Promotional emails will be paused

We will not send you any marketing emails or promotional messages during the Self-Exclusion period.

Your balance will be kept safe

Your balance will be held securely during the Self-Exclusion period and you can withdraw it once the period ends.

Guidelines to Follow

5 tips for healthy gambling

Set a budget in advance

Decide how much you will spend before you start playing, and do not change your budget mid-session. Be prepared to accept losses.

Limit your playing time

Long, unbroken sessions can affect your judgment. Set a time limit and take regular breaks.

Do not chase winnings

Treat gambling as entertainment with realistic expectations — when you start gambling for the money, it can become a problem.

Talk to someone

You can talk openly about gambling with a trusted family member or friend. If it is hard to manage alone, we are here to help.

See gambling as just one form of fun

Gambling is a form of leisure, not a way to earn income. Try to keep that perspective as much as possible.

Do not gamble under the influence of alcohol or drugs

Gambling when your self-control is impaired can lead to poor decisions. Only play with a clear head.

Get help

We are ready to help you

If gambling is becoming a problem, do not hesitate to reach out to us through mdm97's contact channels. We provide support in Burmese around the clock.

24/7 Live Chat

You can reach us directly at any time by clicking Live Chat on the platform. We will assist you in Burmese.

Contact us by email

For personal or sensitive issues, you can contact us at this email address — [email protected]

Not sure how to play the games?

Before you play, read through mdm97's game guides and FAQ section so you have a clear understanding first.

Frequently Asked Questions

Responsible Gaming — Questions & Answers

Log in via mdm97 Login, go to "Responsible Gaming" in your account settings, and click the Self-Exclusion option. Choose a period, confirm, and it takes effect immediately. If you need help, contact us via Live Chat.

Yes. Once you set a deposit limit, it takes effect immediately and you will not be able to deposit beyond that amount until the period ends. To increase the limit, there is a 24-hour waiting period. Reductions are applied straight away.

During a Self-Exclusion period, play is suspended, but you can still withdraw your remaining balance. The minimum withdrawal amount is 30,000 Ks and funds are received within 10–45 minutes. If you run into any issues, contact [email protected].

A session time limit restricts how long you can play in a day but does not close your account. Self-Exclusion temporarily blocks your account for a set period, so you cannot log in and play. If things are getting worse, we recommend choosing Self-Exclusion.

Age verification is required when opening an account. If you cannot confirm you are 21 or older, no account will be created. If we suspect underage access on any account, we will investigate and block it if necessary.

If you feel your gambling is becoming hard to control, contact mdm97's 24/7 Live Chat right away. We have trained staff who can help with gambling problems and can arrange Self-Exclusion. You can also reach us at [email protected].

For Those Who Want to Know More

Read More at mdm97